Our refund policy

Thank you for choosing cskill.online. We strive to provide high-quality online courses and a seamless learning experience. Please read our Refund Policy carefully before purchasing any course.

No Refunds for Online Courses

1. Due to the digital nature of our courses and their immediate availability upon purchase, all sales are final, and we do not offer refunds or exchanges. 

2. Once a course is purchased, you gain instant access to the content, and therefore, no refunds will be issued for change of mind, dissatisfaction, or any other reason except as outlined below.

Exceptions for Technical Issues

1. If you experience a technical issue that prevents you from accessing a purchased course (e.g., platform errors or login issues), please contact us within 7 days of purchase. 

2. We will investigate the issue and, if verified, may offer a resolution, such as restoring access or, at our discretion, issuing a refund.

3. Refunds, if approved, will be processed within 10 business days via the original payment method through PayHere.

Contacting Us

Contacting Us If you encounter any technical issues or have questions about this Refund Policy, please contact our customer support team at info@cskill.online or via WhatsApp at 072-1565316. We are here to assist you and ensure your experience with cskill.online is positive.

Policy Changes We reserve the right to update this Refund Policy. Changes will be posted on this page, and continued use of cskill.online constitutes acceptance of the updated policy